Privacy Policy
Effective Date: February 1, 2026
Epic Adventures operates the website epicad.ventures (the “Site”) and related services for adventure travel, outdoor activities, trip planning, bookings, newsletters, and community features. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, interact with our services, or communicate with us. By using the Site, you agree to the practices described here.
If you are a California resident, additional rights apply under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
1. Information We Collect
We collect information in these categories:
Personal identifiers — Name, email address, phone number, mailing address, username, date of birth (if provided for age verification or bookings).
Commercial information — Trip preferences, booking details, payment information (processed securely by third-party providers; we do not store full card details).
Internet or network activity — IP address, browser type, device information, pages visited, time spent, referring/exit pages, and interaction data.
Geolocation data — Approximate location from IP or precise location if you enable it for trip planning features (with consent).
Audio/visual information — Photos, videos, or reviews you upload or submit.
Professional/employment information — If relevant for guide applications or partnerships (rare).
Inferences — Preferences or interests drawn from your activity (e.g., hiking vs. kayaking focus).
Sensitive personal information — We do not intentionally collect sensitive data (e.g., precise geolocation without consent, health data).
We do not collect more categories than reasonably necessary for our purposes.
2. How We Collect Information
Directly from you — When you create an account, sign up for newsletters, book a trip, submit reviews/photos, contact us, or fill out forms.
Automatically — Through cookies, pixels, server logs, analytics tools (e.g., Google Analytics), and similar technologies.
From third parties — Payment processors, social media logins (if used), analytics providers, or advertising partners.
3. How We Use Your Information
We use your information to:
Provide and improve our services (e.g., process bookings, personalize trip recommendations).
Communicate with you (newsletters, confirmations, support).
Analyze usage and trends to enhance the Site.
Send marketing emails (with opt-out option).
Prevent fraud, ensure security, and comply with legal obligations.
For other purposes with your consent.
4. Cookies and Tracking Technologies
We use cookies and similar technologies for essential functions, performance, analytics, and targeted advertising. See our [Cookie Policy] (link if separate) or banner settings for details and preferences. You can manage preferences via your browser or our consent tool.
5. Sharing and Disclosure of Your Information
We share information with:
Service providers (hosting, analytics like Google, payment processors like Stripe, email services).
Business partners (e.g., tour operators for bookings).
In connection with business transfers (merger, sale).
To comply with law, respond to requests, or protect rights/safety.
We do not sell personal information as defined under CCPA/CPRA. We may share for cross-context behavioral advertising (targeted ads); California residents can opt out via the “Do Not Sell or Share My Personal Information” link.
6. California Residents
This section provides additional information regarding The Escape Game’s practices pursuant to the California Consumer Privacy Act of 2018 and its implementing regulations, as amended by the California Privacy Rights Act (“CCPA”), where “Personal Information” has the definition set forth in the CCPA.
Please see the chart below for detailed information about the categories of Personal Information we have collected from California residents during the twelve months preceding the date on which this Privacy Policy was last updated and the categories of third parties to whom we Sell or Share Personal Information (as those terms are defined in the CCPA). For each category of Personal Information set forth in the chart below, the categories of third parties to whom we disclose it for a business or commercial purpose are set forth in the When We Share Your Personal Information section above.
Personal Information Category set forth in Cal. Civ. Code § 1798.140
Categories of Third Parties to Whom We Sell or Share Personal Information
– Personal identifiers, including real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers.
Third-party marketers and other third parties that set cookies and other online tracking technologies on our Website.
– California Customer Records Personal Information (Cal. Civ. Code § 1798.80(e)), including name, signature, physical characteristics or description, address, telephone number, education, employment, employment history, etc.
We do not Sell or Share this category of Personal Information.
– Characteristics of protected classifications under California or federal law. This may include age, veteran status, accommodations information, gender identity and expression, sexual orientation, and religion.
We do not Sell or Share this category of Personal Information.
– Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Third-party marketers, analytics providers and other third parties that set cookies and other online tracking technologies on our Website.
– Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information about individual interactions with an Internet website, application, or advertisement.
Third-party marketers, analytics providers and other third parties that set cookies and other online tracking technologies on our Website.
– Geolocation data, such as your IP address.
Third-party marketers, analytics providers and other third parties that set cookies and other online tracking technologies on our Website.
– Sensory data including audio, electronic, visual, thermal, olfactory, or similar information.
We do not Sell or Share this category of Personal Information.
– Professional or employment-related information.
Third-party marketers, analytics providers and other third parties that set cookies and other online tracking technologies on our Website.
– Non-public education information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g; 34 C.F.R. Part 99).
We do not Sell or Share this category of Personal Information.
– Inferences drawn from any of the information categories to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
We do not Sell or Share this category of Personal Information.
Sensitive Personal Information as set forth in Cal. Civ. Code § 1798.140, including social security number, driver’s license number, state identification card, or passport number; citizenship or immigration Information; racial or ethnic origin; account access credentials (like usernames or account numbers combined with password or other security/access code to access an account).
California Shine the Light – Under California Civil Code Section 1798.83, individual customers who reside in California and who have an existing business relationship with us may request information about our disclosure of certain categories of Personal Information to third parties for the third parties’ direct marketing purposes, if any. To make such a request, please contact us at Privacy@TheEscapeGame.com. Please be aware that not all information sharing is covered by these California privacy rights requirements and only information on covered sharing will be included in our response. This request may be made no more than once per calendar year.
7. Data Retention
We keep personal information only as long as needed for the purposes collected (e.g., account data while active + 2 years for legal reasons; logs typically 12–24 months). We delete or anonymize when no longer required.
8. Your Privacy Rights
You have rights including:
Right to know/access — Request categories and specific pieces of personal information collected.
Right to delete — Request deletion (subject to exceptions, e.g., legal compliance).
Right to correct — Request correction of inaccurate data.
Right to opt out of sale/sharing — Use the “Do Not Sell or Share My Personal Information” link.
Right to limit use/disclosure of sensitive personal information (if applicable).
Right to non-discrimination — We will not discriminate for exercising rights.
To exercise rights, email [privacy@epicad.ventures]. We verify requests and respond within 45 days (extendable to 90). Authorized agents may submit on your behalf with proof.
9. Children’s Privacy
Our Site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we learn we have, we delete it. Contact us if you believe we have such data.
10. Data Security
We use reasonable safeguards (encryption, access controls, secure providers) to protect information. No method is 100% secure; we cannot guarantee absolute security.
11. International Data Transfers
Data may be processed in the US or other countries by us or providers. We use appropriate safeguards for transfers.
12. Changes to This Privacy Policy
We may update this policy. Changes are posted here with a new effective date. We encourage periodic review. Material changes may include notice via email or Site banner.
13. Contact Us
For questions, rights requests, or complaints: Epic Adventures Email: [privacy@epicad.ventures] For California residents, you may also contact the California Attorney General if unsatisfied.
Thank you for trusting us with your information as you plan your next adventure!